Privacy and Cookies Policy

1. Introduction and General Terms

We are committed to protecting you and your family's personal information when you are using any of our websites or services. We want our services to be safe and enjoyable environments for our audience.

This Privacy Policy relates to our use of any personal information you provide to us through our websites.

For a full list of our websites please send an email to the address shown below.

In order to provide you with the full range of our services, we are sometimes required to collect information about you.

This privacy policy explains the following:

• what information we may collect about you;
• how we will use information we collect about you;
• when we may use your details to contact you;
• whether we will disclose your details to anyone else;
• your choices regarding the personal information you have provided to us;
• the use of cookies on any website and how you can reject these cookies.

As set out above, we are committed to safeguarding your personal information.

Whenever you provide such information, we are legally obliged to use your information in line with all laws concerning the protection of personal information, including the Data Protection Act 1998 (these laws are referred to collectively in this Privacy Policy as the "data protection laws").

The websites may contain hyperlinks to websites owned and operated by third parties. These third party websites have their own privacy policies, including cookies, and we urge you to review them. They will govern the use of personal information you submit or are collected by cookies whilst visiting these websites.

We do not accept any responsibility or liability for the privacy practices of such third party websites and your use of such websites is at your own risk.

2. What information will you collect about me?

When you sign up to participate in or receive a service from any website, such as newsletters, competitions, live chats, message boards or register with the single universal online registration system used across different parts of the sites, we may ask for personal information about you. This can consist of information such as your name, e mail address, postal address, telephone or mobile number or date of birth. Different webpages may ask for different personal information.

By entering your details in the fields requested, you allow us and our service providers to provide you with the services you select.

Please note that sometimes on particular webpages we will require you to provide additional personal information, and sometimes sensitive personal information. When we do this we will specify further on these webpages why we are collecting your information and how we will use it.

We may also uses cookies and collects IP addresses (an IP address is a number that can uniquely identify a specific computer or other network device on the internet). We use analysis software to look at IP addresses and cookies for the purpose of enhancing your user experience. This information is not used to develop a personal profile of you and the log files are regularly purged. We also use your IP address to determine which country you are accessing our websites from.

3. How will you use the information they collect about me?

We may use your personal information for a number of purposes including the following:

• for "service administration purposes", which means that we may contact you for reasons related to the service you have signed up for, as set out in paragraph 4 below (e.g. to provide you with password reminders or to notify you that a particular service has been suspended for maintenance);
• to contact you about a submission you have made to the websites, including any content you provide.
• to personalise the way content is presented to you.
• IP addresses are used to identify the location of users, the number of visits from different countries and also to block disruptive use; and
• to analyse and improve the services offered e.g. to provide you with the most user-friendly navigation experience.

Where we proposes using your personal information for any other uses we will ensure that we notify you first.

You will also be given the opportunity to withhold or withdraw your consent for your use other than as listed above.

4. When will you contact me?

We may contact you:

• in relation to the functioning of any service you have signed up for in order to ensure that we can deliver the services to you;
• where you have opted to receive further correspondence;
• in relation to any contribution you have made, e.g. on any message boards;
• to invite you to participate in surveys about our services (participation is always voluntary); and
• for marketing purposes where you have specifically agreed to this.
• Local pages will give you detailed information about how we will contact you in relation to specific services.

5. Will I be contacted for marketing purposes?

We will not contact you for marketing purposes, or promote new services to you unless you specifically agree to be contacted for these purposes.

6. Will we share your personal information with anyone else?

We will keep your information confidential except where disclosure is required or permitted by law.

7. Offensive or inappropriate content on this websites

If you post or send offensive, inappropriate or objectionable content anywhere on or to our website, or otherwise engage in any disruptive behaviour on our website, we may use your personal information to stop such behaviour.
Where we reasonably believe that you are or may be in breach of any of the laws of England or Wales (e.g. because content you have posted may be defamatory), we may use your personal information to inform relevant third parties such as your employer, school e-mail/Internet provider or law enforcement agencies about the content and your behaviour.

8. What if I am a user aged 16 or under?

If you are aged 16 or under, please get your parent/guardian's permission beforehand whenever you provide personal information to any website. Users without this consent are not allowed to provide us with personal information.

9. How long do you keep my personal information?

We will hold your personal information on our systems for as long as is necessary for the relevant service, or as long as is set out in any relevant contract you hold with us or our corporate retention schedule (this is a database that defines which documents should be kept and for how long). In the case that you wish to cancel your registration as a member, once an account is deleted a red flag goes on the database and, while people cannot use the personal information, it stays on the system for a period of one year for administration purposes before being deleted automatically.

10. Can I find out what personal information is held about me?

Under the Data Protection Act you have the right to request a copy of the personal information we hold about you and to have any inaccuracies corrected. (We charge £10 for information requests and will require you to prove your identity with 2 pieces of approved photographic identification.) We will use reasonable efforts to supply, correct or delete personal information about you on our files.

11. Changes to this Privacy Policy

This privacy policy may be updated from time to time so you may wish to check it each time you submit personal information to any website. The date of the most recent revisions will appear on this page.

12. Cookies Policy -Information we may collect from you

a. What is a cookie?

A cookie is a small amount of data, which often includes a unique identifier that is sent to your computer or mobile phone (referred to here as a "device") browser from a website's computer and is stored on your device's hard drive. Each website can send its own cookie to your browser if your browser's preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites. Many sites do this whenever a user visits their website in order to track online traffic flows.
Cookies record information about your online preferences and allow us to tailor the websites to your interests. Users have the opportunity to set their devices to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time. The last of these means that certain personalised services cannot then be provided to that user and accordingly you may not be able to take full advantage of all of all features. Each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences.
During the course of any visit to our websites, the pages you see, along with a cookie, are downloaded to your device. Many websites do this, because cookies enable website publishers to do useful things like find out whether the device (and probably its user) has visited the website before. This is done on a repeat visit by checking to see, and finding, the cookie left there on the last visit.

b. How do we use cookies?

Information supplied by cookies can help us to analyse the profile of our visitors and help us to provide you with a better user experience. For example: if on a previous visit you went to our education pages, we might find this out from your cookie and highlight educational information on your second and subsequent visits.

13. Google Advertising Cookie and Privacy Policies

Google and the DoubleClick DART cookie:

We use third-party advertising companies to serve ads when you visit our website. These companies may use information (not including your name, address, email address or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you.

14. Disclaimer or warranty and liability

This website is intended for use by those over the age of 18 years. No one under that age should carry out any activity whatsoever based on the information on this website.

The following provisions may be curtailed or disallowed by the laws of the country in which the person accessing this website is situated. In such case, the terms hereof are to be read as excluding or limiting such term so as to satisfy such jurisdiction.

We do not represent or warrant that the information accessible via this website is accurate, complete or current. We have no liability whatsoever in respect of any use which you make of such information.

The information provided on this website has not been written to meet your individual requirements and it is your sole responsibility to satisfy yourself prior to ordering any products or services from us that they are suitable for your purposes.

Whilst we make all reasonable attempts to exclude viruses from the website, we cannot ensure such exclusion and no liability is accepted for viruses. Thus, you are recommended to take all appropriate safeguards before downloading information or images from this website.

All warranties, express or implied, statutory or otherwise are hereby excluded.

Neither we nor any of our employees or affiliated entities will be liable for any kind of damages and howsoever arising including, without limitation, loss of profits, compensatory, consequential, direct, exemplary, incidental, indirect, punitive or special, damages or any liability which you may have to a third party, even if we have been advised of the possibility of such loss.

These terms and this disclaimer and any claim based on use of information from this website shall be governed by the laws of England and Wales and you agree to submit to the non-exclusive jurisdiction of the Courts of England.

15. Contacting us about this Privacy Policy

If you have any questions or comments about this Privacy Policy please contact by email;
office (at) Primeroweb (dot) com